Return/Refund Policy

It is important to us that you are completely satisfied with your purchase.

For the Exchange & Return Policy,the time frame is within 30days.

If for any reason you do not absolutely love the item you ordered,

we gladly offer returns and exchanges service.

the policy is as follows:

1.Please do not cut the lace, make sure the wig is unaltered, unworn, unwashed, undamaged and in original packaging within 30 days.

2.Before shipping back, please email us firstly for the shipping address.

3.Customers are responsible for the return shipping charge  with the conditions below

Chang style/color


Artificial Reason

after we receive the package and confirmed it is in original status,
the refund will be processed in 1-7 business days.

Junoda will be responsible for the return shipping fee with the conditions below

For defective items This happen when the products is incorrect, damaged by carrier, or defective in another way

Exchange policy

1.Email junodawig@gmail.com within 30 days after receiving your package to make an application for exchange.

2.Emails received after 30 days will not be taken into consideration.

3.Please email us with photos of the hair for our reference.

We will reply with return instructions after confirming it's in consistency with our policies.
4.We can offer one-time exchange without restocking fee for the items that have not been worn or tampered with.

After we have received the returned package from you we will then ship the exchanged item for free.